Updated: May 5, 2025
Welcome to Viral Growth ( viralgrowth.io , viral-growth.co , and other associated domains) , from Hydra FZ LLE ("we," "us," or "our"). This Agreement covers how you can use our website and services. Please read it carefully.
When you use our website or services, you agree to follow these rules. For some features, you'll need to click "I AGREE" or check a box to show you accept these terms.
THIS AGREEMENT REQUIRES USING ARBITRATION INSTEAD OF COURT FOR DISPUTES. YOU MUST USE ARBITRATION ONE-ON-ONE, NOT CLASS ACTIONS OR JURY TRIALS. THIS LIMITS THE REMEDIES AVAILABLE TO YOU IN A DISPUTE.
You confirm that you're legally able to enter this agreement. You must be at least 18 years old or the legal age in your area. If you're acting for a business, you confirm you have the authority to bind that business to these terms.
Hydra FZ LLE provides social media coaching to help improve your content and get better results on social media platforms. We use our knowledge and systems to boost your online presence and engagement.
If you want to join our learning community or get more in-depth coaching, separate terms apply for the Viral Growth Community and the Viral Growth Program. You'll get these terms during your first consultation call.
We keep all copyright, trademark, and intellectual property rights to our website and everything on it. This includes software, content, text, graphics, logos, images, audio, video, and other materials. Nothing in this Agreement gives you ownership or license rights except as clearly stated.
When we help transform your content, we give you a revocable, non-exclusive, non-transferable, worldwide license to use this transformed content for your business as long as you follow these terms and keep your payments current. "Transformed content" means content that's been significantly changed using our services. You can't sell or distribute this content to others without our written permission.
Please read our Privacy Policy to understand how we handle your personal data ( www.viral-growth.co/privacypolicy ). Our Acceptable Use Policy explains what you can't do when using our services ( www.viral-growth.co/acceptableuse ). Our Staffing Guidelines explain how we work with staff (www.viral-growth.co/staffingterms). All these policies are part of this Agreement.
You must provide true and accurate information when creating and maintaining your account. You are responsible for:
Making sure your information is complete and accurateKeeping your password secretNot sharing your username or passwordEverything that happens under your accountTelling us right away about any unauthorized use or security problems
We aren't responsible for any losses if you don't follow these security rules.
Your purchase depends on our acceptance and your payment. We might ask for more details if your order information is incomplete or wrong. We can cancel or limit orders at any time.
Order confirmations don't mean we've accepted your order. If you need to change or cancel an order, contact our support team quickly, though we can't promise we'll be able to make changes.
All services depend on availability. If a service isn't available, we'll tell you when to expect it and might suggest alternatives. If you don't want to wait, you can cancel and get a full refund if you've already paid.
We accept major credit and debit cards and other secure payment methods through our payment processor. When providing payment information, you confirm that:
You're allowed to use that payment methodYou'll make all payments when dueYour payment details are correct and completeYou accept any card fees that applyYou have enough money to cover the payment
We might get updated payment information from your card company if your card expires. You can opt out of this by contacting your card company directly.
We aren't responsible for any fees from your bank or card company. If a charge is reversed, we might bill you directly or try other payment methods.
For subscription services, you must pay the first fee right away when we accept your order. Your continued access depends on paying the recurring fee on time for each billing cycle.
Not using our services doesn't remove your obligation to pay.
We can terminate your account and/or service if payment is more than fifteen (15) days late. We'll give at least five (5) days notice before termination, though we may terminate immediately if we suspect fraud. Termination doesn't free you from paying what you owe.
If we have to collect unpaid fees, you'll be responsible for all related costs, including legal fees. We may also charge applicable taxes.
Viral Growth offers a 7-Day Money-Back Guarantee. If you feel our program isn't right for you, just tell us in writing within 7 days of joining and we'll refund your purchase. After 7 days, Hydra FZ LLE won't provide any refund, partial or otherwise.
Each online business is different, with unique strategies, structure, products, and services. This means results will vary for each user. Your success depends on many factors specific to your business, including your content, organization, and what you offer.
Hydra FZ LLE DOES NOT GUARANTEE ANY LEVEL OF BUSINESS SUCCESS, INCOME, OR SALES. We don't provide sales leads or referrals. Businesses that use our products or services get access to our courses and training material, but this doesn't guarantee success. Our software and tools may not fit every business need.
We don't make claims about potential earnings, effort needed, return on investment, or any specific financial outcomes from using our offerings.
Using our products or services takes time and effort, and may only work in certain situations. We don't provide tax, accounting, financial, or legal advice. Please consult professionals in these areas for guidance.
You agree to run your business and social media accounts following all applicable laws and regulations. This includes laws about advertising, marketing practices, misinformation, and platform guidelines. You must not misrepresent your goods or services.
You are responsible for all content on your social media channels and for using our services in line with relevant standards. You must quickly inform us about any government investigation or legal action against your business. We can terminate this Agreement without liability in such cases.
We welcome feedback about our services. We may use testimonials and reviews at our discretion for promoting our offerings across various media.
Testimonials represent personal experiences and opinions and may not reflect what others will experience. Results vary based on factors outside our control.
Any testimonials, images, or information you submit will be considered non-confidential. By providing such content, you give us a royalty-free, global, permanent, non-exclusive right to use it.
We can edit testimonials for grammar, clarity, or length before publishing. We don't have to publish all submissions.
By submitting content, you confirm you own all rights to it, that it's accurate, and that using it won't harm any person or entity. You agree to protect us against any claims from your content. While we can monitor or remove content, we don't have to and aren't liable for posted content.
We try to maintain high standards of service, ensuring accuracy, quality, and security. However, we work with various partners whose conditions we can't control. Therefore, except where prohibited by law:
THE WEBSITE, SERVICES, AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
We make no warranties about:
Security, timeliness, uninterrupted use, or error-free operationWhether our services will meet your specific needsReliability, accuracy, or availability of stored dataQuality of products, services, or information obtained through our websiteCorrection of errorsFreedom from viruses or harmful components
All warranties and guarantees are disclaimed to the fullest extent allowed by law.
To the maximum extent allowed by law, we and our officers, directors, shareholders, employees, contractors, service providers, and agents are not liable for any direct, indirect, special, incidental, exemplary, consequential, or punitive damages resulting from:
Your access to, use of, or inability to access or use our servicesAny third-party conduct or contentAny content obtained from our servicesUnauthorized access or alteration of your information
This applies regardless of legal theory, even if we've been told about possible damages, and even if remedies fail their essential purpose.
You agree to contact us quickly to discuss and try to resolve any issues. If needed, we may adjust service agreements if we both agree in writing. You agree not to make negative statements about us. Not making a good faith effort to resolve issues directly with us may breach this agreement.
You agree not to start any chargeback with your bank or card company without first contacting us to resolve the dispute. Starting a chargeback without a factual basis may be reported as fraud.
If we can't resolve a dispute internally, all disputes will be decided by arbitration according to the Commercial Arbitration Rules of the American Arbitration Association and Title 9 of the U.S. Code, unless we agree otherwise in writing.
Arbitration demand must be provided in writing within 45 days after the dispute arises. Arbitration will be conducted in UAE or remotely for convenience. The arbitration must occur within thirty (30) days after the demand is delivered, unless we agree otherwise.
The arbitrators will decide disputes according to UAE law. Their written award will be final and binding, and judgment may be entered in any court with jurisdiction. No arbitration may include any person or entity not party to this agreement.
The arbitrators will award costs and fees to the winning party, including reasonable pre-award expenses, arbitrators' fees, administrative fees, travel expenses, court costs, and attorneys' fees.
You and we agree that disputes will only be arbitrated individually and shall not be consolidated with any other arbitrations or proceedings. We both expressly waive any right to pursue class or representative actions.
Failure to enforce this provision doesn't waive any rights to require arbitration later. All claims must be brought within 1 year after they arise.
If you breach these terms or infringe our intellectual property, we can seek immediate injunctive relief, including temporary restraining orders and injunctions, from courts in UAE. This doesn't prevent us from pursuing other legal remedies, including monetary damages. You consent to the jurisdiction and venue of UAE courts for such claims.
You agree to defend, indemnify, and hold us and our affiliates, directors, officers, employees, agents, successors, and assigns harmless from all claims, damages, liabilities, losses, judgments, costs, and expenses (including reasonable attorneys' fees) arising from:
Your use of our website, services, content, or productsData you provide or transmitYour breach of these termsYour violation of laws or third-party rightsYour conduct related to our website or services
This obligation survives termination of this Agreement.
If you believe your work has been copied in a way that infringes your copyright, please provide a notice with the following to our DMCA Agent:
Your electronic or physical signature as the authorized personDescription of the copyrighted work claimed to be infringedDescription of where the infringing material is locatedYour contact informationStatement that you believe in good faith that the use isn't authorizedStatement under penalty of perjury that your information is accurate and you're authorized to act for the copyright owner
Send DMCA claims to:
[email protected]
Our website may contain links to third-party websites for your convenience. These sites operate independently and aren't under our control. We provide these links solely for convenience; inclusion doesn't imply endorsement.
Third-party sites have their own terms and privacy policies. We encourage you to review these before engaging with them. You access these sites at your own risk.
We disclaim all representations and warranties regarding third-party content and aren't liable for damages from your use of these sites.
We use features from third-party partners, such as payment processors and community platforms. Using these features requires accepting their Terms of Service. You're responsible for reviewing and agreeing to their terms before using these services.
You may cancel your membership through your account management system or by contacting [email protected] . After cancellation, you'll keep access until the end of your current billing cycle, then access will end and billing will stop.
If you stop using our services before the end of your membership period, we don't offer refunds except under our 7-Day Money-Back Guarantee or specific guarantees for select memberships.
We can terminate this agreement and stop providing services immediately, without notice, if you:
Don't follow these termsViolate our Acceptable Use PolicyDon't make required payments
After termination, you still must pay any outstanding amounts, and surviving provisions remain in effect.
We aim for 99% uptime of our services. We'll try to tell you about scheduled maintenance when possible. If you experience service problems, contact [email protected]
This agreement and any disputes from it are governed by UAE law, without regard to conflict of law principles.
We aren't liable for delays or failures caused by events beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, government actions, fires, floods, accidents, strikes, or transportation shortages. Our obligations will be suspended during such events.
If any part of these terms is found invalid or unenforceable, it won't affect the validity of the rest. The invalid part will be modified to the minimum extent necessary to make it valid and enforceable, or removed if modification isn't possible.
For questions about these terms, contact us at:
[email protected]
© 2025 All Rights Reserved by Hydra FZ LLE